FAQs - Fixd FM
Frequently Asked Questions
Whether you're a homeowner or a business owner, Fixd FM are here to help with all your maintenance and call-out needs. Below, you'll find answers to some common questions about our broad range of services.
General Questions
Fixd FM offers a comprehensive range of domestic and commercial maintenance services. Our expertise covers handyman tasks, plumbing, electrical work, gas services, boiler repairs, cleaning, gardening, HVAC systems, and more. If it needs fixing, maintaining, or enhancing, we’re the team for the job.
Yes, Fixd FM provides a 24/7 emergency call-out service for urgent issues, ensuring quick and efficient solutions whenever you need us.
We operate across the Midlands, with a focus on rapid response times in all major cities and surrounding regions. A full list of areas are:
Derby
Nottingham
Leicester
Burton upon Trent
Ashby de la Zouch
Loughborough
Ilkeston
Belper
Matlock
Swadlincote
Ripley
Heanor
Long Eaton
Coalville
Chesterfield
Absolutely. All Fixd FM personnel are highly skilled, fully certified, and experienced in their respective trades, ensuring a high-quality, professional service.
Domestic Maintenance
We handle a wide variety of domestic maintenance tasks, including repairs, installations, general handyman work, cleaning, gardening, appliance servicing, boiler repairs, and more. No job is too big or too small.
Yes, we can arrange ongoing maintenance plans to keep your home running smoothly, from seasonal garden upkeep to routine appliance servicing.
Commercial Maintenance
Yes, we offer a full range of commercial maintenance services, including building repairs, office cleaning, property upkeep, compliance checks, and more.
Absolutely! We provide tailored commercial maintenance contracts for 1, 3, and 5 years, ensuring consistent and reliable support for your business.
Yes, we can manage bespoke needs, including safety compliance checks, HVAC servicing, grounds maintenance, and other specific requirements.
Booking & Payments
The fastest way to get your service booked is to use our online booking form. Once the details have been completed our booking concierge will be in touch to finalise details and get your tradesman out to you! You can also book a service by calling us on 0333 0270 710, or by emailing us at bookings@fixd.today.
We accept a variety of payment methods, including credit/debit cards, bank transfers, and online payment platforms for your convenience. You can also split the payment into 3 instalments to spread the cost using Klarna.
Yes, we offer free, no-obligation quotes for all our services on request. Reach out to us, and we’ll be happy to provide an estimate.
Need Commercial Maintenance Services?
Our experienced maintenance team are certified specialists, most of who have been practising their trade for 15+ years. Whether it's electrical, drainage, boiler services or other, our wide range of commercial maintenance services cater to businesses in all sectors.
Aftercare & Support
Customer satisfaction is at the heart of Fixd FM. If you’re not happy with the work, let us know, and we’ll work with you to resolve the issue promptly. You can reach out by emailing support@fixd.today
Yes, all our work is backed by a guarantee for your peace of mind. Specific details will be provided depending on which service you have.
Absolutely! Our friendly customer service team is here to help. You can contact us using the chat widget below, emailing hello@fixd.today or by calling us on 0330 0270 710.
Don’t see your question listed? Reach out to us directly here or via our chat widget in the bottom corner. We’re here to help!
We make booking a handyman as easy as ordering a taxi. Get your problem fixd today!
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